Terms Of Service

1. Introduction

Welcome to No.9 Underwear. By accessing or using our website, placing an order, or interacting with our services, you agree to be bound by these Terms of Service.
Please read them carefully before using our site.
If you do not agree, you may not use our website or services.

2. Use of Our Website

You agree to use this website only for lawful purposes and in compliance with all applicable laws and regulations.
You may not:

  • misuse the website

  • interfere with its functionality

  • attempt to gain unauthorized access to systems or user data

We reserve the right to refuse service to anyone at any time.

3. Product Information

We make every effort to display accurate product descriptions, colors, pricing, and availability. However:

  • colors may vary slightly due to screen settings

  • availability may change without notice

  • errors may occasionally occur

If we discover an error in your order, we will notify you and give you the option to continue or cancel.

4. Pricing and Payments

All prices are listed in the currency shown at checkout.
We reserve the right to change prices at any time.

Payment must be completed before an order is processed. We accept the payment methods displayed on our website.

5. Shipping & Delivery

Shipping times vary depending on your location and the fulfilment center processing your order.
All estimated delivery times are approximate.

Once your order is shipped, you will receive a confirmation email with tracking information.
We are not responsible for delays caused by customs, local postal services, or unforeseen logistical issues.

6. Returns & Refunds

We want you to be satisfied with your purchase.
Our return and refund policy is described in detail on our Returns Policy page.

Please note that, for hygiene reasons, certain items such as underwear may be non-returnable unless they arrive damaged or defective.

7. Order Cancellation

Orders cannot always be cancelled once they are processed or shipped.
If you need to cancel, please contact us immediately. We will do our best to assist, but we cannot guarantee cancellation.

8. Intellectual Property

All content on this website — including logos, images, text, graphics, and design is the property of No.9 Underwear.
You may not copy, reproduce, or distribute any content without prior written permission.

9. Limitation of Liability

No.9 Underwear is not liable for:

  • indirect, incidental, or consequential damages

  • delays in delivery

  • misuse of products

  • losses caused by third-party services (e.g., courier companies, payment processors)

Your use of this website is at your own risk.

10. Privacy

Your privacy is important to us.
Please review our Privacy Policy to understand how we collect, use, and protect your personal data.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.
Any changes will be posted on this page with an updated revision date.
By continuing to use our website, you accept the updated terms.

12. Contact Information

For any questions regarding these Terms of Service, please contact us at: support@no9underwear.store